If some one Has the truth on the Confilict with Racer sand cars and Racer Off Road, can you enlighten me!!! if it requires some pm's or phone calls feal free to contact me via the cell # below... I have had some of Racer sandcar owners ask me about it and I cant comment on anything untill I here both sides of the story...

Thanks, I hate spredding Rumors that arent true...

Well instead of posting a thread like this one...why not just pick up the phone and call them? That is what I would do if you want the "scoop", if there is even a "scoop" to be found out. As a business man, maybe you should suggest the same thing to those that are asking. Seems much more professional and mature to me, I'll even help you out...
Racer Offroad

1610 W. Whispering Wind Dr.

Phoenix, AZ 85085

623-582-8600 Phone

623-582-8610 Fax

www.raceroffroad.com

whom should I talk to? Dose Doug know any thing! if so have him call me or should I talk to some one elce. I dont have any contact info on the owners. Seriously P.m me!!!

LIKE I SAID: I'm in no way trying to blast any one!!! just on a information hunt today!!!

If you have questions, please call them. You have the #.

O.k once again!!! Who do I need to speek with? I dont want to talk to just someone...

This is my last post here, they don't have a ton of people answering the phone. If you'd like to speak to someone there call the above #. Thank You.

From the Racer Off Road website, Tim Gendreau is the owner.

I am not involved in any way, but that name wasn't too hard to find.

Yes, I to found it on there site. Today was the first time I visited it after the Queen got a little Like I said I am no way trying to piss any one off. I will make the call today and try to talk to Tim directly!!!

I am not mad at you, just surprised at your laziness. I recommended several times for you to call, even provided all the contact info. Seemed pretty simple.

But here again You never answerd the question on who to talk to!!! Definetly not lazy, (2 companys to run 8 year old daughter, 5 year old son, coach 2 teams not to mention working on getting a shop open in glamis for the 08 dune season.) Just try to make best of the time I do have... I run 3 computers at the same time in my office at home and have a mobil work station in my truck!!!!

I an the easiest person to get a hold of as well I even list my personal cell # in my sig. line

I say its "RUDE" for of you to call people names....... JMHO

I think his question was pretty simple, No need to be RUDE to him .........

It does seem like a simple question- Jess

[quote name='Tim @ Sandcar Services' date='Jun 14 2007, 11:00 AM' post='2331801']
[quote name='QueenGlamis' post='2331758' date='Jun 14 2007, 10:39 AM']


I an the easiest person to get a hold of as well I even list my personal cell # in my sig. line
[/quote]

Interesting because when you BUTCHERED my bypass shocks you were impossible to get a hold of.......

Maybe she did not know who he should talk with.

Been at work all day but finally got a chance to read the board. There is no conflict. We were buying rollers from them but they are so busy we just decided to build our own frames instead. No big deal.

Are these frames the same as Racer Sand Cars or a completely different frame? What will the name of these cars be?

Summer, summer, summertime...
This thread is funny.

[quote name='PULLMEOUT' date='Jun 14 2007, 09:14 PM' post='2333079']
[quote name='Tim @ Sandcar Services' date='Jun 14 2007, 11:00 AM' post='2331801']
[quote name='QueenGlamis' post='2331758' date='Jun 14 2007, 10:39 AM']


I an the easiest person to get a hold of as well I even list my personal cell # in my sig. line
[/quote]

Interesting because when you BUTCHERED my bypass shocks you were impossible to get a hold of.......
[/quote]
I personaly butcherd your shocks??? or one of my guys did... I assume you are talking about the chewed up shaft mount!!! on the shaft that was bent and the mount rubbed on it but that was ok ... You still sent the shock back to us and we fixed everything you SAID we damaged and shiped it back to you FREE OF CHARGE and if I rember we replaced a shaft after the first rebuild. I answerd all your phone calls, responded to all of your PM'S and even called you as soon as you informed me of the problem. I would have even came to Havasu to install them if you wanted me to... If you still have issues Nut up and call me my cell is never OFF!!!

You cant make every one happy all the time, But we try... If any one has a problem with us or the services we provide you can let us know and we will remedy the problem in a timely and fair manor. (even if it a loss to us).

This issue is said and done Tim, I have let it go. I am pretty sure my shocks did not leave my house with steel vice clamp marks on the anodizing. Do not patronize me or pretend like what happened did not or that I am making false claims. My shocks leaked the first day I took them out after having the anodized caps replaced so I have counted my losses where they were.

I most certainly appreciate the effort that BRAD put forth to resolve the issue, but you were MIA when the SHTF. Sorry but I call it like I see it. If you need emails or pictures, I would be more than happy to supply them

one rule i learned to follow to make customers happy.

If i can prove its the customers fault its their fault.
If i can prove the problem started with me then i take care of it
if we cant pin point what the problem is I ASSUME its my fault

makes everyone happy....

Quit the name calling and get back to work

No assumptions needed here, I promise. No one was called any names either.....

We have no ties to Racer Sand Cars at all. We will be building our own cars of our own design that have no resemblence to any ohter builder's cars. Soon we will have a sand car, a prerunner car, and a Class 1 race car available (as well as all the prerunner and race trucks that we build). Our CAD guy has several months worth of work into our designs and they are literally 95% complete. A few final tweaks and we will be in production of all of these designs within the next two weeks.

We haven't really thought of names yet. A name is just a name. It's the quality of the product that people will appreciate, we could just name them "Sand Car" "Prerunner Car" and "Class 1 Car" and it would still be the same quality vehicle as one with some fancy name.

I can see where the name might be a bit confusing, if you just call it "sand car" then people might be calling it "Racer Sand Car" and confusing it with the other co.

I was reading along like many people I'm sure, kinda confused because I have a pretty good pulse on most of the drama in this industry, and had not heard of ANY major issues with Racer Off Road, or Racer Sand Cars, or Sand Car Specialties for that matter. Its not possible to make every customer happy, regardless how hard you try. Mistakes do happen, human error and employee liability, are problems every business owner deals with on a daily basis, and its how well they deal with those issues/problems that sets them apart from all the rest IMOP. For the record, these three different shops, for the most part, have one of the better reputations in the industry. I've had dealings with all of them, and have had good experiences with all three, and I doubt that I'm alone in that statement!

Hey Tim, I own Tiki again, not sure if you and Brad knew that or not.

you could do like that other unnamed website and start a "name our car thread"..

You are correct I was on theeast coast foe 2 weeks starting up a 200 million & freezer and cooler for a new distribution center for untied foods.. so yes the responsibility to handle your problem shifted to Brad, The did not matter where the gaulling came from, We took care of it

I would love to get some photos of the car in action mabe we could hook up some time to make it happen...pm me with your selling price I am in the market for a small car

For now its not for sale. My partner wanted it back after we sold it, so I made a trade with the guy in Vegas I sold it to. It's got some upgrades now, the stock LS1 is gone and now has a UMI 475hp motor, color GPS, fresh trans and race prepped cv's. If something changes down the road I'll let you know, but for now its staying.

That was my wifes favorite build to date. it is a simple car that handles like a funco. I just wish we would have put a fortin in it!!! My wife is haveing me sell her Ranger and wants a car now!!!

Hmm, you mean the gauling I "said" you caused right? 600$ later after having them rebuilt and the shock bodies re finished because of your awesome packaging job, it all got taken care of by someone else, your right. FYI, I paid to have them shipped back to you so you could replace the caps you screwed up "free of charge". If you had been around, you would have seen how they should have been packaged when they arrived back.

from what i heard, there is conflict with the name(obviously) and Dale is no longer selling chassis to them

Not what I HEARD but it doesnt really matter either

Do tell.........

from at least one side of the horses mouth.

The conflict that DirtRacer speaks of must just be on the racer sand car (RSC) side. first time I have ever heard anything like that. have not heard that they will not sell us chassis either. just talked to Dale last friday and he was interested in buying our prerunner car.

the whole thing started out as Racer Offroad (ROR) because we were going to sell RSC sand chassis' and focus our time on our store and other parts of the business, trucks, prep, etc. it takes about 14 months to get a chassis with no tabs, no nothing, from Dale and we decided that was way to long and have been busy for over 6 months designing our own cars. 4 seat prerunner, sand car, prerunner truck, trophy truck, class one, corr pro-2 corr pro spec, etc. a ton of CAD and engineering work. We chose the name ROR because it was going to be a close partnership so to speak. by the time we figured out how long it took to get some tubes bent from them it was too late, we already had the name, cards, letterhead, web site, etc. so we were stuck with the name. I told Dale what the name was going to be a year ago and he thought it was way cool and had NO problem with it.

I have no problems with RSC or Dale. Maybe they have some problems with us that I am not aware of. Maybe its other people talking smack that dont have a clue what they are talking about. Amazes me how people that know nothing seem to think they know everything about a particular issue. guess some people are lonely and need the attention, not sure what it is. Again we are friends and business associates with RSC, they buy some parts from us, we value our relationships with others in the industry.

to summerize, is there a problem, conflict, whatever between RSC and ROR? not to my knowledge.

Racer Offroad is focused on building a quality store with everything in stock. quality on time service, builds, repairs, etc. all with the best customer service. We would give the shirt of our backs to our customers, oh wait, we have done that too.

Feel free to call me if anyone needs clarification. My cell 480.688.8000
thanks, Tim

This was the version I heard (minus about 2000 words )

nice post



When do I get a shirt?

Thanks for clearing that up! It's always good to hear it straight from the source.

Alot of this is not true per Dale....Im sure he will be on here soon to clarify things.

Personally I feel sorry for the little guy in this story which now will be Dale! He built a great car which was truly a work of art at the time, a step above what everyone else was doing. Then shows BIG Money, talks him into letting them sell his chassis as a exclusive and promises to promote the name larger than life then there become a conflict and a few words are shared, and WHA LA a separation of the two!

Now the BIG $$ guy's still have a great name and will build some nice cars and Dale sits back and has to think of a new name for his cars!


Pretty much B.S. in my book! But same ol story from the new Industry!

and I'm only looking from the outside of the box this might all be totally wrong we'll see in the future!

Builders: be original with your name there are all ready enough Xtreme's out there!

Something my Dad alway's tought me: Don't shiat in your own front yard! IT STINKS!

Thats strange, now the GD admin is deleting my replies and anyone else who posts something positive. but back to the topic.

Lead Dog I dont know you from Adam and you know nothing about me. Dale and I have NEVER had words. I just spoke to him on Friday and he is buying more parts from us.

If you have a problem you would like to take up with me then be a man and call me. dont be a coward and post from behind you computer. My cell is 480.688.8000

I was just at Dales today and he is not cool with the name deal. This thread shows your intentions on what you want to call your cars. If i were to start a 20,000 sq ft building based off of the name racer, i would make sure i had a very detail distribution agreement contract. Im just stickin up for my friend. Maybe you should give him a call and try to resolve this before it gets outa hand. I remember the similar deal with tatum of temecula and tatum. He did the right thing and now hes california sand sports.

i think Dale built a bitchen name for himself by building a quality car and thats why other people will always try to capitalize on the name and product this sport is way to big to have next to the same name ... p.s hey dirty-racer you really know how to step in for your buddy (dale) or maybe you are a silent partner!

My point exactly. I know you guys have a killer shop, showroom, and service bays. Thats great, but from this thread it seems like your going to call your own cars the same name. Dale not only builds sand cars, but prerunners and now alot of race cars and even trophy trucks in the near future. Ive got the 3rd class1 car. 2 chassis are already complete and there are 2 class 10 cars that currently race. He even has 5+ corr superbuggies on order with the first chassis going together now.