luvdunin
Dec 14 2004, 07:26 PM
Anyone bought them on their new bikes?
Happy with the coverage/service?
Or just a big rip-off?
luvdunin
Dec 14 2004, 07:48 PM
Oh, and BTW, buying these made me remember really quickly why I HATE salesmen, F&I guys and dealerships of any effen kind!
BeachHead
Dec 14 2004, 07:54 PM
I passed on the warranty...they wanted quite a bit, and I was honestly surprised to even get one on an off road vehicle. So far it's just clean the air filter and change the oil on my zuki's. The 03 will be three in June, so I feel I'm ahead of the game...
socaldmax
Dec 14 2004, 07:59 PM
Huge waste of money.
They won't even honor the basic warranty. If it breaks, they'll just say it was abuse, according to the F&I person at the dealer I bought the Raptor from.
charred1
Dec 14 2004, 08:07 PM
Waste of $$$.
luvdunin
Dec 14 2004, 08:15 PM
I know the typical markup, commission blah blah blah with them, so we weren't even considering it (my Dad used to own a dealership and wouldn't even sell the things) BUT BH came home for the checkbook and said the salesguy said he's cover both bikes under the SUZUKI extended program for $440-not bad for 48 months of coverage on 2 bikes, especially after talking to the 1-800# on the phone and getting an idea of what was/wasn't covered. Figured for $5 each a month (non-financed dollars) it was an ok deal. I even had BH call the dealership back and confirm it was $440 to cover BOTH bikes and that it was the SUZUKI plan.
Of course he gets in with the F&I guy and it was a "misunderstanding" etc, etc, etc....$440 was for ONE bike (discounted off the $899 regular retail) AND it isn't even the SUZUKI plan they have typed in but one from "Western Service Contract Corporation".
Ugh.....I feel the need to shower just from typing this post....
Lucky
Dec 14 2004, 10:09 PM
The extended warranty contract is not that bad, but if you pipe it or modify ir is it still covered. Doubt it. Now that service contract to change your oil OMG.
SANDFANATIC
Dec 15 2004, 07:50 AM
I do have to admit, I normally don't buy them. When I bought my 04 YFZ, I actually bought it. The reason for that, was because it was the first year of the bike and I thought it might have some bugs to work out. I have used the warranty and it went smooth. It almost paid for itself. So I'm still down a little, but have a couple more years to see how it pans out.
warriorgirl
Dec 15 2004, 10:09 AM
Yeah I bought it for the hubby's 450 as well. Now I wish I hadn't

Salespeople gotta love em.
luvdunin
Dec 15 2004, 10:49 AM
Sarah-
Check the back of the contract-most are cancellable- miine have 60 or 90 days to do so with 100% back and it is prorated after that.
warriorgirl
Dec 15 2004, 11:36 AM
Luvdunin,
I haven't even looked at my contract since I left Alba.....too scared

I just sign my life away and don't look back. I'll have to check that out. Thanks for the tip.
desertbound
Dec 15 2004, 11:48 AM
My wife comvinced me to buy one for my YFZ and it was a waste of money. I had an oil seal go, and they said, "The warranty does not cover seals or gaskets." So I asked them what would of happened if my motor blew becuase of the oil loss through the blown seal, and he replied, "Warranty don't cover seals and gaskets." So I basically paid $800.00 for s***. how many engine failures do you know of where it is not as a result of a seal or gasket failing? I mean it is possible, but usually no oil = no motor, and no oil is due to a seal or gasket failing.
BeachHead
Dec 15 2004, 12:05 PM
| QUOTE (luvdunin @ Dec 15 2004, 10:49 AM) |
| miine have 60 or 90 days to do so with 100% back and it is prorated after that. |
uh-oh....looks like BH took the bait?
SANDFANATIC
Dec 15 2004, 12:07 PM
| QUOTE (desertbound @ Dec 15 2004, 11:48 AM) |
| My wife comvinced me to buy one for my YFZ and it was a waste of money. I had an oil seal go, and they said, "The warranty does not cover seals or gaskets." So I asked them what would of happened if my motor blew becuase of the oil loss through the blown seal, and he replied, "Warranty don't cover seals and gaskets." So I basically paid $800.00 for s***. how many engine failures do you know of where it is not as a result of a seal or gasket failing? I mean it is possible, but usually no oil = no motor, and no oil is due to a seal or gasket failing. |
My water pump seal got covered.
luvdunin
Dec 15 2004, 12:11 PM
Sandfanatic-who is your warranty through?
SANDFANATIC
Dec 15 2004, 12:19 PM
I'm not sure. It is the one Alba sold me with the bike. I'll look for my paper work tonight and let you know.
SANDFANATIC
Dec 15 2004, 12:26 PM
Better yet. I just called Alba and asked. I have Western Services.
Bugsy
Dec 15 2004, 01:31 PM
That makes 2 of us sandfanatic! And I am dealing with them right now (no really Im on the phone) I paid like 800.00 for it when I bought my 2003 predator. Last weekend I went to Ocotillo..to make a long story short, The braided line from the Rear shock to the rezzie rubbed on the idler wheel for the chain and spewed out all the fluid. This is clearly a manufacturer defect since the line is hanging to low and should be strapped up by the factory. Anywho, western wont warranty shocks and since this is CONNECTED to the shock the wont have anything to do with it!
Bugsy
Dec 15 2004, 01:33 PM
so now I'm fighting with polaris about it. its out of warranty by like 6 months..I'm trying to fight the fact that the ATV sat for 6 months(during the warranty) while I was deployed to Iraq! Anyone delt with this type of thing b4?
SANDFANATIC
Dec 15 2004, 01:42 PM
That sucks. If it broke do to thier routing of the line, then that should be warrantied. Maybe check with the Stealership you bought it from, they are the ones that assembled the bike and routed that line there.
Bugsy
Dec 15 2004, 01:55 PM
My "stealer" is dealing with it now, I gues polaris is saying that the dealer should have zip tied the line out of the way during setup!!! Its a cluster F@#k, I'm just waiting for the call.....And besides, its a 180.00 fix for them, thats nothing to Polaris!
SANDFANATIC
Dec 15 2004, 02:00 PM
I hear you, but you need to look at that from the other side as well. To you it's only $180.00. Now for Polaris if they have this problem with 10,000 bikes its $180,000.00. So they need to protect themselves even if it is that little of a thing. It adds up fast, but somebody needs to take the bill. You should be covered from one of the 3 places.
PimpShackDave
Dec 15 2004, 02:03 PM
Scam! Fun Bike Center pushed really hard to sell me one on my wife's 400EX. We did like they asked, brought the bike back after 10 hours of break-in for a checkup, and they said everything was fine...the bike never ran right after that. When we brought it back under the warranty, they told Sarah $50 to tear it down and take a look, reimbursed if the warranty covered it. When they tore the top end off, they said break-in had been done improperly, the warranty was void. I called to ask when the bike was ready to be picked up, since I was going to have someone else do the repairs (I was pretty bent with the service dept. at this point). They told me it was gonna cost another $100 to put the thing back together! I ended up carrying the motor out of their shop in cardboard boxes...the mechanic that ended up doing the repair pointed right away to some spring they had taken off during the 10 hour tune-up and forgotten to reinstall as the root cause of the problem.

and

FBC!
Want to scam them? The profit margins on those warranties are incredible...tell them you'll buy the warranty at full price if they knock half the cost of the warranty off the bike. You'll have already negotiated you best deal and you'll be in the sweatbox by the time they're pushing the warranty, so you could save an extra few hundred here. Then, as soon as the bike's in the back of your truck and out of their driveway, cancel the warranty for a 100% refund.
Bugsy
Dec 15 2004, 02:03 PM
Point taken....jsut want em to fix mine though
treshombre
Dec 15 2004, 02:07 PM
I thought you guys were getting Honda's?
If you did get the Honda's then a extended warranty would be unnecessary.
If however you bought a Suzuki or Yamaha you might want to rethink it.
The only extended warranty I ever bought was on this Trailblazer I had....
but I forgot to transfer it to the new owners when I sold it.... Oh well they probably never needed it.
Bugsy
Dec 15 2004, 02:07 PM
yeah House of Motorcycles tried to tell me on the phone that it would be up to 120.00 for tear down to find th problem....Then I pointed out that you can see the dang thing from the back of the quad! Needless to say I didnt pay the 120.00
SANDFANATIC
Dec 15 2004, 02:14 PM
luvdunin
Dec 15 2004, 02:42 PM
| QUOTE (treshombre @ Dec 15 2004, 03:07 PM) |
I thought you guys were getting Honda's?
If you did get the Honda's then a extended warranty would be unnecessary.
If however you bought a Suzuki or Yamaha you might want to rethink it.
The only extended warranty I ever bought was on this Trailblazer I had.... but I forgot to transfer it to the new owners when I sold it.... Oh well they probably never needed it. |
Nope, we got the Z400's...BH liked them better and we heard from ALOT of Honda riders that they would buy the Zuki over the 400EX
Seriously.
Interesting about the warranty....maybe we could just transfer it to the next new owner (I believe it will be someone from the board

)
Bugsy
Dec 15 2004, 02:56 PM
Great news, polaris said they would cover it...Big thanks to Dessa at San Diego House of Motorcycles.
The extended warranty wouldn't!
SANDFANATIC
Dec 15 2004, 03:01 PM
That's good news. Glad it all worked out for you.
treshombre
Dec 15 2004, 03:06 PM
Well at least they have reverse I guess .... Heard they ( the Z400's) were originaly designed for the french army.
| QUOTE |
Interesting about the warranty....maybe we could just transfer it to the next new owner (I believe it will be someone from the board ) |
Heck you haven't ever changed the reg into you guys name yet
Just got a mean letter from State Franchise board that I haven't re-registered it...
WTH does the State Franchise board have to do with the DMV???
It's all a conspiracy... maybe Dave can fill us in on how it works
Ca. probably doesn't realize that the bikes been reg in Az?
Anyway I already had sent in the release of title dealio so dam...
The letter even says there gonna garnish my wages, attach my bank account, and or sieze and sell my real or personal property!!! These guys make the third riech look like school children...
Anyway congrats on the new quads!!!
luvdunin
Dec 15 2004, 03:17 PM
| QUOTE (treshombre @ Dec 15 2004, 04:06 PM) |
Heck you haven't ever changed the reg into you guys name yet
|
Sure we did....that was the day BH did the "garage remodeling"!

Tell those moofers to "Eff off"
Kevin
Dec 15 2004, 06:22 PM
well i got an ext warranty with my predator, dont know why i caved, i knew i would never need it. i never got one with my old 400ex, never needed it. got one with my 2002 crf450, never rode that thing enough to find out if i needed it,
ask kennyg about the ext warranty on his polaris ranger
PimpShackDave
Dec 16 2004, 10:42 AM
Kevin - Get a refund on the warranty! The longer you wait, the less of your money you'll get back...
| QUOTE (tres) |
If you did get the Honda's then a extended warranty would be unnecessary.
If however you bought a Suzuki or Yamaha you might want to rethink it.
|
That damn Honduh that I bought brand new has given me 10 times the headaches than the Yamaha I bought used! WTF, mate?
Kevin
Dec 16 2004, 05:28 PM
already been 2 years now
APHANTOMDUCK
Dec 16 2004, 07:45 PM
Extended warranties are a bet between you and the warranty company.
Most warranties are for defects in machine, not normal wear and tear. This is a rub for some that don't read the warranty information BEFORE signing the contract.
I work at a Yamaha dealership and we offer the Yamaha Extended Service ("YES") contracts during the sale. Unlike Western Service contracts, the YES protection is just an extension of the manufacture warranty. They offer protection that has no deductible, no claim forms, and Travel and Recreation Interruption Protection.
I've seen and heard from many about the kind of crap Western pulls to deny coverage or lessen their cost to repair the vehicle. After a few experiences with Western demanding we use inferior repair parts (and we refused to do so), we often warn our customers of purchasing Western contracts.
In all, I suggest purchasing one. We have more than a few folks who had transmission problems with their 2001 Raptors that are damn glad they purchased a YES contract - while staring at a $ 1200.00 + estimate to replace the trans when it broke.
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