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What do you think. Leaking side wall.


Grease Monkey
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So I bought a new set of dune sports. 

14.5 x 17.

Super stoked to have a new set of tires on fresh powder coated rims. Not a single bead leak. 

I see this a few minutes later. 

Leaks at the side wall where the casting nipples are. 

Only this one tire. 

Called Kartek and was told this is normal and just to use some tire sealant. 

Went from stoked to bummed. Was not expecting this from a new tire. 

What say you?

 

PXL_20210721_200935176.jpg

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I can't imagine Funco selling a new F9 for $200k ish with tires that have leaks like that.  Definitely does not seem 'normal' to me.

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"Due to COIVD"...

I have a big feeling we are going to see this lack of quality and quality control in things for a long time to come.  Places have been closed down and it ranges from raw materials to finished product arriving at the customer's doorstep.  Each step along the way is a decrease in custom service and quality.

Pile on top of that, job dissatisfaction, people who now think they deserve more pay due to having their cheese to do nothing, along with media misinformation and complete lack of substitutes and businesses no longer around.  "Don't like it?  Oh...tough sh*t."

 

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1 hour ago, 1newbie said:

I can't imagine Funco selling a new F9 for $200k ish with tires that have leaks like that.  Definitely does not seem 'normal' to me.

My thought exactly.

@Grant@Funco

Your thoughts.

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1 hour ago, Mac said:

"Due to COIVD"...

I have a big feeling we are going to see this lack of quality and quality control in things for a long time to come.  Places have been closed down and it ranges from raw materials to finished product arriving at the customer's doorstep.  Each step along the way is a decrease in custom service and quality.

 

What has hit us most from our vendors is long lead times "because of the current market".  Then I go on Amazon, and can have it by the next day.  Email vendor back, try again sh*t bag, Amazon has them.  You can have them shipped to me. 

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3 hours ago, Grease Monkey said:

So I bought a new set of dune sports. 

14.5 x 17.

Super stoked to have a new set of tires on fresh powder coated rims. Not a single bead leak. 

I see this a few minutes later. 

Leaks at the side wall where the casting nipples are. 

Only this one tire. 

Called Kartek and was told this is normal and just to use some tire sealant. 

Went from stoked to bummed. Was not expecting this from a new tire. 

What say you?

 

PXL_20210721_200935176.jpg

There is no way that is normal!!!!

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35 minutes ago, Snap-On Chris said:

Id DEMAND Kartek give me a new tire. PERIOD!!!

X2

Did you put in a credit card?  Decline payment for defective/damaged merch.  Let Kartek squirm out of it.

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I would say no way that is normal for a new tire and can’t believe Kartek is Taking the low road on this  they need to step up and do the right thing here. I have bought a lot of parts from them through the years and have always been treated fair this so-called new normal sucks I would take another run at them that is just wrong.

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1 hour ago, Kraut_n_Rice said:

What has hit us most from our vendors is long lead times "because of the current market".  Then I go on Amazon, and can have it by the next day.  Email vendor back, try again sh*t bag, Amazon has them.  You can have them shipped to me. 

I'd email them back that they just lost me as a custom because I just bought them off Amazon.

So tired of people and excuses these days.

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It was one phone call to them and the person who answered said just add sealant. Listened to my disappointment and repeated add berrymans. 

 

Here I am. 

I'm going to unmount and drive out there. No time for this shit. But that's what I think needs to be done. 

Heaven forbid I run this tire and the side wall craps out. No one's gonna give me a tire then. 

I try to get people to do the right thing. I always do. But seems I just need to be dick to get what's right. 

Not a dick, don't want to be a dick, but gawd dammit I'm tired of getting dicked.

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22 minutes ago, Mac said:

I'd email them back that they just lost me as a custom because I just bought them off Amazon.

So tired of people and excuses these days.

We buy $20k PLC system off them.  Those companies aren't a dime a dozen.  I just need to keep them in check sometimes...

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13 hours ago, Grease Monkey said:

It was one phone call to them and the person who answered said just add sealant. Listened to my disappointment and repeated add berrymans. 

 

Here I am. 

I'm going to unmount and drive out there. No time for this Crap. But that's what I think needs to be done. 

Heaven forbid I run this tire and the side wall craps out. No one's gonna give me a tire then. 

I try to get people to do the right thing. I always do. But seems I just need to be pee pee to get what's right. 

Not a pee pee, don't want to be a pee pee, but gawd dammit I'm tired of getting pee peeed.

Believe the whole point of buying something new is so you don't have to deal with it for a while.  Coming out of the bead?  Sure, that could be the tire, could be the rim.  Out of the sidewall of only one of your new tires?  Nope.  Try again.

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Years ago I got a set of Haulers from Rocky Mountain.  Aired them up and put them on the bike, walked out an hour later and one is flat. Pulled the tire and put it in the pool. Was leaking right at the shoulder of the tire where they buffed it down to far.  Wasn't able to patch and like you I knew if I ran it and it tore I would be SOL.  Sent it back, they replaced.  Now though it might not be as easy. Right now I am on a list for mid August or early Sept for tires.  Rims I don't even know can't find what I want and they have been on back order sense June.......2020

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20 hours ago, Grease Monkey said:

My thought exactly.

@Grant@Funco

Your thoughts.

I would replace it 

We have not seen that problem in years.

 

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18 hours ago, Grease Monkey said:

It was one phone call to them and the person who answered said just add sealant. Listened to my disappointment and repeated add berrymans. 

 

Here I am. 

I'm going to unmount and drive out there. No time for this Crap. But that's what I think needs to be done. 

Heaven forbid I run this tire and the side wall craps out. No one's gonna give me a tire then. 

I try to get people to do the right thing. I always do. But seems I just need to be pee pee to get what's right. 

Not a pee pee, don't want to be a pee pee, but gawd dammit I'm tired of getting pee peeed.

NO Crap,  I feel the same way.  Sooo tired of getting screwed over.  All I have been dealing with for the pasted 8 months. 

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I have to say - its a bad tire - it is likely a replacement will be better -  you have to get them to replace it  thats  customer service-  they can take up the issue with the vendor - I hate saying it, but quality and customers go down when we are situations like this

the bigger question is whether they will have replacements in stock?

Edited by Fullthrottleguy
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